marketing i need 300 words and two references by tonight at 12:00 homework assignment

hospital emergency department continue to be used as a source of primary medical care, by large numbers of the medically underserved population. what are the downfalls of this practice for the patients. as a adminstrator in a large healthcare organization, what would you propose as a means to change this situation? what type of programs would design to offer patient alternate option of care. i need two references