Voice Thread 3 & 4
Q1
Explain the difference between customer-facing processes and business-facing processes. Which one is more important?”?” [ Hint- pick two or three business processes and explain how business use them to create value for the stakeholders]
Q2
Prompt: ” Why is knowledge management critical to a business?” [ Hint- pick any type of business and evaluate how the new and existing employees are trained or how new information is passed around/along]
Q3
What is the correlation (relationship) between privacy and confidentiality?” Please make sure you provide specific examples of each in your discussion?” [ Hint- think of your medical records, tax returns, banking information, academic records. Where or how are they stored (privacy?) and who can see or have access to them (confidentiality?)?]