Access the Internet and locate a health insurance company’s (e.g. UnitedHealth, Aetna, etc.) website. Write a three- to five-page double-spaced paper (excluding title and reference pages), addressing the following:

• Describe member services and incentives.
• Discuss new/current/upcoming technology.
• Examine provider network and outreach.
• Explain the insurance company’s commitment to excellence and quality.
• List its accreditation and/or certification.
• Generate two recommendations for improving the company’s member services and/or website.