1. Describe a situation or conversation in which there was a conflict between a nurse or advanced practice nurse and another healthcare provider or administrator.
2. Write a 2 to 3 page paper on how you would apply the Twelve Skills to have a positive communication outcome.

Your paper must be presented in a single Word document. The paper must be between 2 to 3 pages in length, not including the title and reference list pages. The paper must use proper APA Publication Manual, 6th Edition formatting, including title page, running head, and reference list with properly formatted citations in the body of the paper.

To view the Grading Rubric for this Assignment, please visit the Grading Rubrics section of the Course Home.

Assignment Requirements:

Before finalizing your work, you should:

• be sure toread the Assignment description carefully(as displayed above);
• consult the Grading Rubric(under the Course Home) to make sure you have included everything necessary; and
• utilizespellingandgrammar checkto minimize errors.

Your writing Assignment should:

• follow the conventions ofStandard American English(correct grammar, punctuation, etc.);
• bewell ordered,logical,andunified, as well asoriginal and insightful; and
• displaysuperior content, organization, style,andmechanics